Returns, Exchanges, & Refunds

At Le Sketch, we want you to love your purchase! If something isn’t quite right, we’re here to help with a simple and straightforward process for returns, exchanges, and refunds.

Returns & Exchanges

Free Returns: We offer free returns for orders in Albania, Kosovo, and North Macedonia. To qualify for a return or exchange:
•    Items must be in their original condition (unused, unwashed, with tags attached).
•    The return request must be made within 7 days of receiving your order.

How to Initiate a Return or Exchange

1. Send us a direct message (DM) on our Instagram account @lesketchbrand with your order details, or send us an email at info@lesketchbrand.com.
2. Our team will assist you in arranging the return or exchange and provide all necessary instructions.

Refunds

•    Since all purchases are made Cash on Delivery, refunds will be processed directly by the courier.
•    The courier will refund your payment in cash when collecting the returned or exchanged item.

Processing Time

•    Returns and exchanges are usually processed within 2–5 business days after the item is collected.